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Доступ к параметрам безопасности: Перейдите в раздел ‘Безопасность’.
Интерфейс у Пин Ап – необычный для букмекеров интерфейс: просто, понятный, не перегруженный (это касается всех версий сайта).
The player from Argentina had reported that their account at CryptoLeo Casino was abruptly closed and their balance nullified. Despite having reached out to customer support, they had received no explanation. The player had demanded a detailed statement and the return of their account balance, which was 6,500 at the time of closure.
After more than two weeks and over ten failed withdrawal attempts, the casino finally approved his request and he received his money. The issue had been resolved and the complaint had been closed.
The player from Portugal faced repeated rejections for withdrawal requests over the past week despite having completed and accepted account verification.
Наконец, третья жалоба – проблемы с выводом денег, иногда деньги списываются со счета, но не выводятся в течение суток.
The player from Germany made a deposit, and since then she wasn’t able to use her account. She later informed us, that the website is accessible again, therefore we marked this complaint as resolved.
We advised the player to wait up to 14 days for the withdrawal to be processed. The player later confirmed the withdrawal had been received. The complaint was marked as resolved.
В отличие с подачи многих других букмекеров, Пин Ап позволяет вводить деньги почти всеми теми же способами, которыми игроки деньги выводят. Табличка способов также минимальные суммы:
According to the casino support, he needs to wait. The player later informed us that the money were credited to his account. Subsequently, this complaint was closed as resolved.
Бонусы/акции: нашел приветственный бонус, сделал регулярные бонусы.
The player from Poland had requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings hadn't been received at that time. The player's account was blocked and withdrawals were rejected 9 days after the withdrawal request. After the player submitted a complaint, the casino unblocked the account and allowed partial withdrawal, but the player claimed that there was still pinco an outstanding balance.
The player from the UK had his account closed during the verification process. The casino allowed the player to withdraw his initial deposit of £325. The issue has been resolved successfully.
The player from Germany is dissatisfied with the withdrawal process. The player confirmed that the issue was resolved.